Skip to content

Growing Your Business

Congratulations! If you’re reading this, your downtown business is thriving. Here’s how to take the next step.

  • Consistently turning away customers due to capacity
  • Strong cash flow for 12+ consecutive months
  • Staff working at or near capacity
  • Regular requests for services you can’t currently provide
  • Opportunity to capture adjacent market
ConsiderationResources
Additional square footageContact your landlord first
Extended hoursReview parking, staffing needs
Outdoor spaceOutdoor dining permit

Downtown offers diverse micro-markets:

AreaCharacter
Hay StreetHigh foot traffic, tourism
Person StreetRetail, dining, government, and professional services1
Market House areaEvents, entertainment

See: Opening a Second Location

Expand what you offer without moving:

  • Pop-up collaborations with other businesses
  • Event hosting
  • Private events/catering
  • Retail additions to service businesses
ProgramAmountBest For
Business Assistance LoanUp to $125,000Working capital, equipment
Façade GrantUp to $25,000Exterior improvements

Contact: Economic Development, 910-433-1596

Up to $750,000 in forgivable loans for high-growth businesses.

  • Priority for job creation
  • Minority-owned business focus
  • Contact: FCEDC, 910-323-6006

Finding and keeping good employees is often the biggest growth challenge.

ResourceService
NC Works Career CenterJob posting, training grants
FTCCWorkforce training programs
On-the-Job TrainingWage reimbursement for new hires

See: Hiring & Workforce

  1. Assess readiness - Review financials, capacity, demand
  2. Explore funding - Contact Economic Development
  3. Plan carefully - Use free FTCC Small Business Center counseling
  4. Network - Connect with other downtown business owners through the Downtown Alliance

  1. The City of Fayetteville’s Downtown Urban Design Plan identifies retail and commercial activity along Person Street, and the Cool Spring Downtown District directory lists current Person Street restaurants and other businesses. City plan · Downtown business directory