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Growing Your Business

Congratulations! If you’re reading this, your downtown business is thriving. Here’s how to take the next step.

  • Consistently turning away customers due to capacity
  • Strong cash flow for 12+ consecutive months
  • Staff working at or near capacity
  • Regular requests for services you can’t currently provide
  • Opportunity to capture adjacent market
ConsiderationResources
Additional square footageContact your landlord first
Extended hoursReview parking, staffing needs
Outdoor spaceOutdoor dining permit

Downtown offers diverse micro-markets:

AreaCharacter
Hay StreetHigh foot traffic, tourism
Person StreetGovernment, professional services
Market House areaEvents, entertainment

See: Opening a Second Location

Expand what you offer without moving:

  • Pop-up collaborations with other businesses
  • Event hosting
  • Private events/catering
  • Retail additions to service businesses
ProgramAmountBest For
Business Assistance LoanUp to $125,000Working capital, equipment
Façade GrantUp to $25,000Exterior improvements

Contact: Economic Development, 910-433-1596

Up to $750,000 in forgivable loans for high-growth businesses.

  • Priority for job creation
  • Minority-owned business focus
  • Contact: FCEDC, 910-323-6006

Finding and keeping good employees is often the biggest growth challenge.

ResourceService
NC Works Career CenterJob posting, training grants
FTCCWorkforce training programs
On-the-Job TrainingWage reimbursement for new hires

See: Hiring & Workforce

  1. Assess readiness - Review financials, capacity, demand
  2. Explore funding - Contact Economic Development
  3. Plan carefully - Use free FTCC Small Business Center counseling
  4. Network - Connect with other downtown business owners through the Downtown Alliance